Rosland Capital Review:
Did you know that China, India, Russia and Mexico are buying piles of gold ? They want to be prepared when the global economy starts to melt down. Do you want to protect your retirement by investing in gold ?
Has your financial representative proposed Gold IRA Rollover to suit your needs yet ? The best personal financial professionals and smart financiers nationwide have realized that the best way to make your assets secure and exhibit a positive growth is to try to diversify a good part of investing or retirement account into silver and gold.
Self Directed IRAs including Gold or Silver IRAs permit its financiers to own the valuable metals , diversify retiring portfolio and create a hedge against rising prices. Further , Gold and Silver Bullion is concrete , solvent , rare , non-perishable and it will surely sustain the intrinsic value. And the custodians are responsible for the storage risks.
Rosland Capital is one of the many custodians of United States .
Website : www.roslandcapital.com
Business Consumer Alliance : AAA rating with 7 complains in the last 3 years
Better Business Bureau: A rating , 7 complaints since March-2013
Trustlink: 3 stars based on 21 reviews
Rosland Capital is a Gold IRA company which is headquartered in Santa Monica, California. Established in 2008 , the company offers its clients with opportunity to buy or sell precious metals. They have platinum and palladium in their offerings as well as Gold and Silver.
Aside from precious metals , they also offers the customers with commemorative coins via their associate companies.
Business Consumer Alliance (BCA) :
7 complaints in the last three years
Business Consumer Alliance is a shop where you can learn everything about a business before being involved with them. Their vow is to identify trustworthy businesses and warn people of non-ethical businesses whose purpose is to rip off the customers.
Rosland Capital has an AAA rating from the BCA. Hence , many clients have had great services from the company. However , they have seven complaints against them in the last three years -not too high actually. Issues such as misguiding elderly people, providing misleading information , offering very low buy back price etc are evident from the details of the complaints.
One customer sought for a $40k resolution for an alleged misleading information by the rep. Although he initially called to order bullion , the rep convinced him to buy coins instead. The rep told that coins will give higher return commission. However , after 12 months , he was offered a much lower return. The customer was annoyed and thought that the rep was more concerned about the commission he would be receiving rather than the need of the customer.
Another customer was mislead about the company’s buy-back program . The complaint by the customer is quoted below:
Another customer sold back her gold and silver to IRA with Rosland , but had not received the cash into her IRA in one month , even though it was communicated that the transfer would not take more than 10 days.
We advice you to read the complaints carefully before making any decision on a particular company.
Better Business Bureau(BBB) :
7 complaints closed with BBB since March 10,2013
Rosland Capital is a BBB accredited company with a rating A out of max A+.
Rosland capital has worked on 7 complaints with BBB since 10-March-2013. The complaints were mainly related to the poor quality of product/service , issues with delivery of the metals, misleading advertising and so on .
Rosland Capital has a wide range of complaints raised against them . From alleged misleading ads to awful customer service, the sheer range of complaints makes the potential clients weary. In this scenario, how can a company be reassuring enough to gain trust of customers who are dealing with their own retirement funds . These are the customers who want to invest in gold and convert IRAs to gold by keeping their whole retirement at stake. Such complaints raised against Rosland is enough to put off all investors. That’s the hard reality.
The Ripoff Report , though a fairly new addition to the group of independent reviewers who actually represents the customers perspective , has quickly become one of the premiere sources of customer feedback . Customers who have some sort of experience with any company , good or bad , can share their experience easily. Since this site’s vision is to provide user-centric info , it has caught up with the likes of the BCA and BBB .
The website shows harrowing stories of customers claiming that the company has cheated them into investing in lower quality metals and they have kept them in dark about the actual usage of their investment . Their repeated queries has been ignored by Rosland.
One customer complained that Rosland capital got a ridiculous gain by selling him gold coins at $1900 each whose actual price was $180 at best! He found it out when trying to sell the coins back to the company. The company was not keeping their promise they made in the TV ads afterall. They also over quoted the value of a coin worth $1100 as $2300. The rep of Rosland said that they were allowed to make commissions as high as 49%. They customer , fuming with anger , called them “deceptive and liars”.
Another customer’s ordeal is quoted below :
Complaint Board has also revealed several complaints against the company. Poor customer service has been the focus point of the users. The customers has vividly pointed out the wrong doings of the company.
Some of the comments are quoted below :
Jim Francis said-
Mr. Ctob said-
The angry response of Mr. Jack -
Good Company to work with ?
A Final Thought:
You should give Rosland a call . Talk to the customer care executives and ask them about your query . Go by your gut feeling . Since there are many complaints raised against them , you should be cautious about doing business with them . Afterall, it is your retirement or your savings that you are dealing with .
Which Company Do We Recommend ?
Phone: 1-844-611-2370 (Call from 8am to 5pm PST with any questions)
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