Kitco Gold is a veteran company in the precious metals industry with many years worth of experience . And the experience makes it one of the better starting points for new investors in precious metals. This company offers variety of metals to its clients. Bars, rounds and coins of gold, silver and platinum are available at very competitive market price.
Although the company does not offer a very wide range of products , many essential and popular products are available with them . If you are a first-time investor and don’t want to get confused and overwhelmed with too many options, Kitco is a great option for you to start your precious metals endeavor .
Keeping in mind the long term relationship and smoothness of investment , the investors, specially the newbie, choose the right precious metal companies to work with . Precious metals industry can be a very tricky place to invest in . One must look at several factors to find out the most reliable, competent and trustworthy company to work with . Kitco Gold is a company that the potential investors ,specially the first time precious metal investors , may consider to work with .
Product Range :
Kitco Gold , being a leading name in this industry , have loads of market information on gold , silver and platinum . They are a professional dealer of these metals as well. Their offices are located at Montreal, New York and San Francisco.
Other than selling the metals , Kitco also provides precious metals storage services for individual and corporate investors. They also offer a buy-back program .
However , if you are a knowledgeable and veteran investor in the industry, you will observe that the company lacks the product variety that many of their competitors offer. Many customers have pointed out this matter .
Kitco Gold offers a wide variety of precious metal bars . They offer bullions bars from 1 oz to 400 oz . They offer competitive rates as well.
Delivery and purchase options :
In general, the customers reported a positive experience in terms of getting the ordered items properly shipped to them . The packages are uniquely shipped by rendering the services of FedEx and UPS. Customers usually have to pay high charges for shipping but security risk is minimal. But the charges are higher for deliveries in USA and Canada and further higher for shipping outside of USA continent.
If the ordered amount of precious metals is very large, the company usually ships the metals in separate packages. This is done to diversify security risks . If the order amount is USD 75,000 or more , the metals are delivered in armored trucks at the door of the clients. The cost of delivery , consequently , will be much higher. This method of shipping large and bulk deliveries may not be inconvenient for many clients, it ensures the maximum level of security .
Independent agency reviews and customer feedback :
With all the positives being said , the company is not flawless. If we look at its BBB ratings , it is not accredited with BBB although it has an A+ rating . It has three complaints with BBB in the last 12 months. The issues are generally related to advertising, miscommunication and sales.
In May-2013, one customer complained that the rep from Kitco threatened to lock his existing account if proper personal info is not provided. Other complaints were related to insurance and product delivery. On the other hand , the company is not listed on the BCA and Trustlink. There have been three complaints raised against the company in the website of Ripoff report.
Some feedback are available in the gold dealer review website , but it rather tells a mixed story . Screenshots of two complaints raised in 2014 is given below :
Finally , the lack of sufficient information and rankings coupled with lousy feedback from customers indicates that you should be cautious before dealing with Kitco.
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