The Heritage Gold Group(HGG) is a subsidiary of GoldCo Direct . The company was founded in 2006 by T. Gerszt. Its headquarter is located at Woodland Hills, California. HGG helps the investors diversify retirement portfolio ( IRA and 401k) by rolling over to precious metals.
HGG offers conversion of IRA accounts into three types of precious metals: gold, silver and platinum. As a part of educating the clients on the whole range of services they provide, they will email a brochure . There are no fees for the first three years after which they start to charge fees. There is a lack of information on their costs of services. The process offered by Heritage Gold is the self directed IRA – which puts the clients in full control of their investment.
Lack of Web Presence :
Very little information is available online about the management of the company. Outside of BBB and Trustlink , there is next to no information available over the internet about the customer feedback. There is information on the manner by which they provide services , but not much historical information is available.
The fact that there is not much information available about HGG on the web is quite strange. You can information trail about any company on the web these days , but there is not much on Heritage.
Independent agency reviews and customer feedback :
Heritage Gold is rated A+ with BBB with only one complaint in the last three years . It has a rating of AAA with BCA with zero complaints in the last three years .
The one complaint that was raised with BBB within the last 12 months was related problem with service . It was resolved with the intervention of Heritage Gold. There is one positive review of a satisfied customer available in the BCA site. She says that she was a newbie in precious metals investing and HGG guided her through the process very well.
Final Feedback :
HGG does not have a bad reputation online. However , the fact that not much is know about their management , services and their operations is worrying indeed . Without proper information and enough customer feedback , it will be hard to go for a company in a tricky place like the precious metals industry.
You should be cautious while selecting Heritage Gold as your gold IRA company.
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